TMI Certification Programs
01.
What certifications does TMI offer?
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TMI offers globally recognized certifications in Talent Management for professionals at different career stages. These include the Talent Management Practitioner
(TMP™) for early-career professionals, the Senior Talent Management Practitioner
(STMP™) for mid-career professionals, and the Global Talent Management Leader
(GTML™) for senior executives. In addition, TMI offers exclusive Fellow Programs for distinguished talent leaders seeking to contribute to the advancement of the profession.
02.
How do I determine which TMI certification is right for me?
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TMI provides a Certification Fit Assessment to help professionals choose the most suitable certification based on their career stage, experience, and goals. By answering a few simple questions, you’ll receive personalized guidance on which TMI certification aligns best with your profile.
You can also use the Certification Eligibility tool to confirm your eligibility and explore the available candidacy tracks. This ensures you meet the requirements before starting your application.
04.
Can I hold multiple TMI certifications at the same time?
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Yes, you can hold multiple TMI certifications at the same time, but with one exception. You can earn and hold both STMP™ and GTML™ credentials, or TMP™ and GTML™ credentials simultaneously. However, TMP™ and STMP™ certifications are designed as progressive credentials and cannot be held together. Once you earn the STMP™, it automatically supersedes the TMP™ certification.
04.
Do TMI certifications expire? Is renewal required?
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Yes, TMI certifications have a defined validity period and require renewal (or upgrade) to remain active. TMP™ and STMP™ credentials are valid for 3 years, while GTML™ is valid for 5 years. TMI will notify you ahead of your renewal date, and the recertification process can be completed online through your myTMI account.
04.
Are TMI certifications globally recognized?
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Yes, TMI certifications are globally recognized across industries, particularly in the fields of Talent Management, HR Strategy, and Leadership. Organizations worldwide value TMI-certified professionals for their up-to-date expertise, strategic perspective, and commitment to global talent standards.
06.
Can professionals from outside the U.S. apply for TMI certifications? Are there regional requirements or restrictions?
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Yes, TMI certifications are open to professionals worldwide and can be pursued from any location with secure internet access. However, due to U.S. government regulations, TMI complies with the Office of Foreign Assets Control (OFAC) policies and cannot accept applications or payments from individuals residing in OFAC-sanctioned countries. Candidates in such regions should review the latest OFAC guidelines before applying.
10.
Does TMI recognize certifications from other institutions?
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While TMI certifications are unique, certain degrees or certifications from TMI-recognized or TMI-affiliated institutions may make you eligible for reduced requirements through the
TMI QualiFly program.
Eligibility and Application
03.
Who can apply for TMI certifications?
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TMI certifications are open to professionals at various stages of their HR and Talent Management careers—from early-career practitioners to senior executives. Each certification is designed with specific eligibility criteria based on education, work experience, and professional responsibilities. Whether you're looking to build foundational expertise or validate your strategic leadership in talent management, there’s a TMI certification aligned to your goals. You can check your eligibility using the
TMI Certification Eligibility Tool.
01.
What are the eligibility criteria for TMI certifications?
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TMI certifications are open to professionals with diverse HR, business, and talent development backgrounds. While a bachelor’s degree is a general requirement, each certification level has specific eligibility criteria based on your academic qualifications and professional experience. TMI offers multiple candidacy tracks to accommodate professionals at different stages in their careers:
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Talent Management Practitioner (TMP™): Ideal for young HR professionals and recent graduates, TMP™ requires a bachelor’s degree and at least 6 months of work experience in HR, Talent Management, or related fields.
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Senior Talent Management Practitioner (STMP™): Ideal for mid-career professionals with 5 to 7 years of HR or Talent Management experience, STMP™ prepares you for higher-level responsibilities and leadership roles in Talent Management.
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Global Talent Management Leader (GTML™): Designed for senior HR executives with over 10 years of leadership experience, GTML™ positions you for top-level global HR leadership roles.
To understand which track fits you best, we recommend using the Certification Eligibility Tool or the Certification Fit Assessment.
02.
Can individuals without an HR background apply for TMI certifications?
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Yes, TMI certifications are designed to accommodate professionals from diverse educational and career backgrounds. While some have degrees in HR, many enter the field from disciplines like business, psychology, education, or operations. TMI assesses eligibility based on experience in HR functions such as recruitment, leadership development, workforce strategy, and talent acquisition. Additionally, professionals with global HR certifications, such as SHRM or CIPD, may qualify through specific candidacy tracks. If you do not meet the standard eligibility requirements but have relevant experience, you can submit a
Candidacy Consideration Request Form for review.
03.
How is work experience calculated for TMI certification eligibility?
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Work experience for TMI certification eligibility is evaluated based on involvement in HR or Talent Management-related functions. Roles such as HR Business Partner, Talent Acquisition Specialist, and Learning & Development professional are fully recognized. In addition, professionals in non-HR roles who have worked extensively on talent-related initiatives—such as succession planning, workforce development, or organizational learning—may also be eligible.
If your background doesn’t align exactly with the standard criteria outlined in the Candidacy Tracks, we recommend submitting a Candidacy Consideration Request Form for a formal review of your profile.
04.
If my degree or institution is not listed in the eligibility dropdown, am I still eligible to apply?
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Yes, you can still apply for a TMI certification even if your institution is not listed in the QualiFLY™ dropdown. TMI accepts candidates who have studied at recognized or government-approved/accredited institutions globally.
If you hold an HR certification, have studied Human Resource Management, or completed your education at a TMI-recognized institution, you may be eligible for QualiFLY™ benefits, including a 10% discount and relaxed work experience requirements.
05.
What are the differences between the various TMI candidacy tracks?
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TMI offers multiple candidacy tracks for each certification to ensure accessibility to professionals with different educational and experience levels. To determine your eligibility, you can use the Check Your Certification Eligibility Tool.
06.
Is prior HR or Talent Management experience mandatory for all certifications?
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Not all TMI certifications require prior HR or Talent Management experience. The
TMP™ certification is suitable for early-career professionals or those transitioning into HR, and it does not require extensive experience. However, certifications like
STMP™ and
GTML™ are designed for mid-career and senior professionals, respectively, and require candidates to demonstrate substantial HR experience. If you are new to HR but aspire to build a career in Talent Management, TMP™ is the most suitable starting point.
07.
What should I do if I’m unsure about my eligibility?
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If you’re unsure about your eligibility, contact TMI by submitting the
Contact Us form on the website and providing details about your education and professional experience. You can also complete the
Certification Fit Assessment to receive personalized guidance on the certification that best suits you.
06.
What if I can’t meet the eligibility criteria right now?
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If you do not currently meet the eligibility criteria, you can submit a Candidacy Consideration Request for special evaluation. Professional experience is given precedence over educational qualifications, however applications without adequate experience may not be accepted for senior-level credentials. Submit your request by filling out the form available
here.
06.
What is the process for transitioning from one certification level to another (e.g., TMP™ to STMP™)?
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If you have already registered for a TMI certification but determine that a different certification level better aligns with your evolving career goals or qualifications, you can request a transition before beginning your exam preparation. To do so, you can contact
TMI support with a brief explanation and any required updated documentation. Depending on the certification levels involved, a fee adjustment may apply. It is recommended to finalize your decision before completing your registration to ensure you select the certification level that best supports your career aspirations.
08.
Is there a time limit to complete the certification process once I apply?
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Yes, you must complete the certification process, including the exam, within 180 days of your registration.
09.
What should I do if my application gets rejected?
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If your candidature is rejected, complete the Candidacy Consideration Request Form available
here and submit a letter explaining your reasons for reconsideration within five working days of the rejection notice.
11.
Are there language requirements for TMI certifications?
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Yes, TMI certification exams are conducted in English. Candidates are expected to have a working proficiency in the language to succeed in the exam.
TMI Resource Box
09.
How will I receive the study material?
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The official TMI study material — referred to as the TMI Resource Box—will be shipped to the physical address listed in your myTMI account. Please double-check that your shipping information is accurate and complete at the time of registration to avoid delays or delivery issues.
10.
Do I need to pay extra for study materials?
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No. The TMI Resource Box is included in your one-time certification fee. It contains all core learning resources necessary to prepare for your certification exam, and there are no additional charges for shipping to most locations.
11.
Can I purchase the TMI Resource Box without registering for a certification?
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No. The TMI Resource Box is exclusively available to individuals who are officially registered in a TMI certification program. It is a proprietary learning resource designed specifically to support exam preparation and is not available for individual or retail purchases outside of certification registrations.
Certification Exams: Format, Process, and Results
01.
How long does the certification process take?
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The entire certification process depends on your preparation time. Once registered, you have 180 days to schedule and complete your exam. Results are typically available within 10–12 business days on your myTMI Dashboard, and after successful completion you'll receive your digital credential shortly.
02.
What is the format of TMI certification exams?
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TMI exams are conducted online and are digitally proctored through
ExamStrong™. The exams consist of 60 multiple-choice questions to be completed within 120 minutes. The difficulty level varies by certification, with
TMP™ covering foundational concepts,
STMP™ focusing on strategic talent practices, and
GTML™ assessing executive-level decision-making.
03.
Can I take the TMI exam from home using my own computer?
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Yes, exams are conducted online via
ExamStrong™, enabling you to take them from any secure location such as your home or office. You must ensure to meet the technical
system requirements, which include using a Windows or macOS computer equipped with a webcam, microphone, and a reliable internet connection. Please note that tablets, smartphones, and other mobile devices are not supported for the exam.
04.
What IDs are accepted to register for my exam with ExamStrong™?
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You must provide two valid, government-issued identification documents, with one containing a photo, full name, and signature matching your TMI account details. You can review our ID policy
here.
05.
How long is the exam?
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The exam duration for all TMI certifications is 120 minutes (2 hours).
06.
How many questions are in the exam?
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Each exam contains 60 multiple-choice questions covering both conceptual knowledge and practical application of talent management principles.
07.
Can I use electronic devices like mobile phones, digital watches, or calculators during the exam?
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No. The use of electronic devices, external notes, or reference materials is strictly prohibited. You are monitored through online proctoring to ensure compliance with exam rules.
08.
Are we allowed to take breaks during the exam?
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No, the exam must be completed in a single sitting, and breaks are not allowed.
09.
At what time should I reach the examination venue?
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Since TMI exams are conducted online, there is no physical venue. You should log in at least 30 minutes before the scheduled exam time to complete identity verification and system checks. We highly recommend testing your system compatibility by taking the mock exam available 24 hours before your scheduled exam.
10.
What are the minimum system requirements for online-proctored exams?
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You must ensure your system meets Examstrong’s™ requirements, including:
System Requirements |
Must Have |
Display (Resolution): |
1024 x 768 [Recommended] |
Operating System: |
Windows 8 or later / macOS 10.12 or later |
Processor & RAM |
Minimum 4 GB RAM with an i3 processor or equivalent |
Internet Speed: |
At least 2 Mbps stable connection |
Webcam & Microphone: |
Required for identity verification and monitoring |
Browser: |
Latest version of Google Chrome |
11.
What do I need to score to pass the exam?
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The passing score for all TMI certification exams is 65%.
12.
When can I expect to get my result?
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Exam results are typically available within 10-12 business days. You will receive your results via email and can also check in your myTMI dashboard.
13.
What if I don’t pass my TMI certification exam on the first attempt?
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If you do not pass your TMI certification exam on the first attempt, you can reappear for the exam by submitting a reattempt request after your result is published on your myTMI dashboard. A nominal fee of USD 50 will apply. Once the payment is made, you can schedule a new exam date at your convenience. We recommend using the time between attempts to revisit the study material and prepare thoroughly.
14.
How will I receive my result?
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Your exam result will be available on your myTMI dashboard and will also be sent to your registered email address. If you pass the exam and complete all certification requirements, your digital credential badge will be issued via CredBadge. Following that, your official TMI Credential Kit — which includes your printed certificate, lapel pin, and the TMI Code of Ethics booklet — will be shipped to your registered mailing address.
15.
What if I have canceled my exam but want to reapply for it now?
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If you have canceled your exam, you may reapply through the myTMI dashboard and schedule a new exam date. Review the scheduling and cancellation policy
here.
16.
How do I reschedule my exam?
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You can reschedule your exam through the myTMI dashboard before the scheduled exam date. Rescheduling within 72 hours of the exam may require an additional fee.
17.
How soon can I schedule my exam after registration?
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You can schedule your exam immediately after completing registration. It is recommended to schedule in advance to secure a preferred date and time.
18.
What if I miss my scheduled appointment (No Show)?
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If you do not appear for your scheduled TMI certification exam, your status will be marked as a "No Show." In such cases, you will be required to pay a rescheduling fee of USD 50 to reschedule your exam. You can complete this process through your myTMI dashboard.
19.
What should I do if I experience technical issues during a TMI exam?
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If you encounter technical issues during your exam — such as a loss of internet connectivity, screen freeze, or system crash — don’t panic. If the disconnection is due to an unintentional reason (e.g., internet drop), the ExamStrong™ system allows you to log back in and continue the exam. However, your exam timer will continue running during the disconnection period. If the exam window or browser is manually closed or intentionally exited, the session will be permanently terminated, and you will not be able to re-enter the exam. Please note that certain actions during your exam — such as clicking away from the exam window, system pop-ups, background applications, or notifications — can trigger automated exam suspension or termination for security and proctoring protocol violations.
Make sure to:
- Close all unnecessary applications
- Disable notifications
- Use a stable and private internet connection
If your exam is disrupted, or if you believe a technical issue was misinterpreted as a violation, please reach out to the TMI support Team immediately for assistance. You may keep any relevant documentation — such as system logs or internet outage confirmation — to support your case. Do not take screenshots during the exam, as this may violate exam policies and lead to immediate termination.
Download Exam Readiness Checklist
20.
How is the exam validity window determined, and can it be extended?
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You have 180 days from the date of registration to study, prepare, and take the exam. To ensure you secure a preferred exam slot, it is your responsibility to schedule the exam in time. To avoid last-minute issues, it is recommended to schedule the exam at least 30 days before the 180-day period expires.
If you do not take the exam within the timeframe, an "Extend Your Exam Window" button will appear on your myTMI dashboard, allowing you to extend the exam window by paying a nominal fee of USD 50.
Renewal and Upgrade
31.
How do I renew my TMI certification?
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Simply log into your myTMI account and register for the renewal. In order to receive email reminders from TMI, please make sure to keep your email address current. Once you apply and register for Renewal, you will be required to complete and submit a detailed statement demonstrating your efforts and activities on continued learning in talent management across critical themes specified in the latest version of the TMI Talent Management Body of Knowledge (TMBok™).
32.
What is the standard credential renewal duration?
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Credential |
Standard Renewal Duration |
TMP™ |
Every 3 years |
STMP™ |
Every 3 years |
GTML™ |
Every 5 years |
33.
What is the renewal fee schedule?
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To renew your credential, you will need to pay a credential renewal fee of depending on the credential status.
Credential |
Standard Renewal
(Before the expiry of the credential validity)
|
Renewal during convenience period
(Within maximum 90 days from the due date)
|
Reactivation after suspension
(Within maximum 12 months from the date of suspension)
|
Revival after cancellation
(Within 180 days of the date of cancellation)
|
TMP™ |
$150 |
$200 |
$250 |
$300 |
STMP™ |
$250 |
$300 |
$350 |
$400 |
GTML™ |
$350 |
$400 |
$450 |
$500 |
34.
When can I start the renewal process?
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You can start the renewal process 2 months before the expiry of the current credential. Once you are eligible for renewal, log into your myTMI account and register for the renewal.
35.
How do I renew my credential if I miss the standard renewal deadline?
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You can renew your credential within the convenience period of maximum 90 days from the expiry date by completing the renewal process. If you fail to do so, the system puts your credential into temporary Freeze or Suspension Mode, with the option to Reactivate your credential within maximum 12 months from date of suspension.
36.
What is the standard credential upgrade policy?
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You can upgrade your TMP™ credential to STMP™ subject to fulfilment of the candidacy norms and upon paying the standard applicable upgrade fee of US$ 280.
You will be required to complete and submit a detailed statement demonstrating your efforts and activities on continued learning in talent management across critical themes specified in the latest version of the TMI Talent Management Body of Knowledge (TMBok™).
Please note that a TMP™ credential can be upgraded to STMP™ only after completion of 12 months of award of TMP™. Also, after upgrade to STMP™, your TMP™ Credential will expire.
37.
When can I upgrade my certification?
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Once you meet the professional and educational requirements for your next desired certification, and once you have completed at least 1 year of your current certification, upgrading is advised immediately. You can do so through your myTMI account. Also, as soon as you are eligible for upgrade, TMI will send reminder emails to the email address used during exam registration.
Fees & Payments
38.
What are the available modes of payment for TMI certifications?
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TMI processes all payments securely through Stripe, a leading global payment gateway. You can make payments using major debit and credit cards. For organizations or institutions sponsoring candidates, electronic checks and wire transfers are also accepted. Once the application form is submitted, an invoice becomes available for download via the myTMI dashboard.
39.
Can I pay the fee in installments or parts?
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No, the certification fee must be paid in full at the time of registration. TMI does not currently offer installment or partial payment options.
40.
What does the certification fee include?
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TMI certifications have a one-time fee that covers one certification exam attempt, the TMI Resource Box (the TMI Study Kit), the digital badge, the physical credential kit, and all associated shipping costs.
Please note: local taxes, customs duties, or other levies that may apply in the recipient’s country are not included in the fee and must be borne by the recipient upon delivery.
41.
What is TMI’s refund policy?
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Refund requests made within 24 hours of making the payment are accepted but are subject to a processing fee of US$80. No refunds are issued for registration cancellation requests made after 24 hours of registration.
42.
Can I get an invoice for employer reimbursement or sponsorship?
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Yes. After creating your myTMI account and submitting the application form, you will reach the payment page where you can select “Sponsored” as your payment method. This option allows you to enter your employer or sponsor’s billing details and download a formal invoice for processing.
43.
Does TMI offer any special pricing or discounts?
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Yes. TMI honors military personnel and veterans with special pricing. Eligible individuals can enter their valid military or veteran identification details in the registration form to automatically apply the discount.
44.
Are training program fees included in the certification fee?
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No. TMI does not offer training programs. The certification fee includes your exam, official study materials (the TMI Resource Box), digital badge, credential kit, and post-certification support.
If you choose to prepare through a third-party training or coaching program — those offered by TMI Authorized Education Providers — please note that such programs are independently priced and delivered. TMI does not oversee or influencethe fee or delivery of external training programs.
Digital Badge & Credential Kit
41.
What is the digital badge and how does it work?
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The digital badge is a secure, verifiable credential powered by
CredBadge. It authenticates your TMI certification online and allows you to professionally
showcase your achievement across platforms like LinkedIn, personal websites, email signatures, and digital portfolios—enhancing both visibility and credibility.
42.
How do I access and share my digital badge?
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Once certified, your digital badge will be available through your myTMI dashboard. To access and share it:
-
Log in to your myTMI account
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Navigate to the Exam Results section
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Click “Share Your Credential” to launch your badge via CredBadge
43.
Is the digital badge included in my certification fee?
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Yes. Once you successfully pass your certification exam and are awarded your TMI credential, your digital badge is issued at no additional cost. It is included in the one-time certification fee, along with the TMI Credential Kit containing your official printed certificate and lapel pin.
43.
Will I receive a printed certificate as well?
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Yes. All certified professionals receive a credential kit shipped to their registered address, which includes a printed certificate, a lapel pin, and a Code of Ethics booklet.
43.
How can I inform my employer of the successful completion of my certification?
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To notify your employer, log in to your myTMI dashboard and click on "View Result." On the next page, select "Notify Your Employer," enter your employer’s email address, and click "Send Notification." An email highlighting your achievement will be sent directly to your employer.
43.
What is the procedure for obtaining an additional certificate?
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If your original certificate has been lost or damaged, you can request a duplicate by raising a service request through your myTMI dashboard. A reprint and redistribution fee of US$100 applies.
43.
What is the process to change my name on the certificate?
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We recommend verifying all personal details in your myTMI account before completing your exam. If you need to change your name after your certificate has been issued, please
contact us and include official supporting documentation (such as a marriage license, divorce decree, driver’s license, passport, or military ID). A processing fee of US$50 applies, along with US$100 for reissuing a new certificate.
Shipping & Logistics
44.
How do I track my TMI shipments?
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TMI ships two sets of materials:
1. TMI Resource Box – Sent after registration and includes your study materials.
2. Credential Kit – Sent after you successfully pass your exam and are awarded the credential. It includes your certificate, lapel pin, and Code of Ethics booklet.
For both shipments, you will receive tracking information via email from our logistics partner once dispatch is complete. You can monitor the progress through the link provided in that email.
45.
Why haven’t I received my shipment even though I got a delivery email?
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If you’ve received a delivery confirmation email but haven't received the package, kindly follow these steps:
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First, lodge a complaint directly with the carrier using the tracking details.
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Then, contact TMI Logistics here within 48 hours of receiving the delivery confirmation email.
Please note: TMI Logistics can provide documentary Proof of Delivery from the shipping vendor. This document is considered final. within 48 hours of receiving the delivery confirmation email.
46.
Can I change my shipping address after registration?
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We recommend providing accurate shipping details during registration. However, if you need to update your address, you may do so before confirming it with the logistics team
here. Once the shipping address has been confirmed, no further changes will be accepted.
47.
What should I do if I receive the wrong or damaged shipment?
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If you receive incorrect or damaged materials (either Resource Box or Credential Kit), please contact the logistics team within 24 hours of delivery. Complaints submitted after this window may not be processed.
48.
Will I be charged additional duties or taxes?
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Depending on your country’s import policies, you may be required to pay customs duties or taxes. These charges are the responsibility of the recipient. TMI does not cover or reimburse local levies, customs handling fees, or any delays caused by customs clearance.
48.
If your shipment is not delivered or is returned because of an incorrect address?
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If your shipment is not delivered or is returned due to incorrect address information, we will not be able to bear any responsibility for the delay or loss of your shipment. It is advised to provide correct and complete shipping details during registration to avoid any issues.
48.
What if I am unable to complete the customs clearance process?
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If you're unable to complete the customs clearance process, please contact our customer support team immediately. We will guide you through the necessary steps and provide any required documentation to help you resolve the issue. If customs delays persist, additional fees or returned shipments may apply.
48.
What if I am not able to collect or receive the kit after it arrives?
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If you're unable to collect or receive your kit after it arrives, please contact the carrier or our support team to request holding or rescheduling options. Most carriers offer rescheduling or redelivery services. Please note that your shipment cannot be held for an extended period, and failure to collect it in a timely manner may result in the return of the package.
Other Questions
52.
How does a Talent Management qualification differ from an HR qualification?
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Traditional HR qualifications focus on building expertise in employee lifecycle processes, workplace policies, compliance, and fostering a positive organizational environment. They emphasize employee engagement, performance, and regulatory adherence to support business continuity and employee well-being.
A Talent Management qualification, on the other hand, prepares professionals to think more strategically about people as key drivers of business value. It focuses on aligning talent strategy with organizational goals — developing systems for identifying, nurturing, and mobilizing talent to lead innovation, performance, and transformation. Talent Management professionals are trained to lead workforce competitiveness, succession planning, and leadership development in a dynamic global environment.
While HR and Talent Management are complementary fields, Talent Management certifications demonstrate your readiness to shape workforce strategy at a leadership level — beyond operational HR execution.
53.
What makes TMI certifications different from other certifications?
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TMI certifications are uniquely focused on the discipline of Talent Management, offering role-aligned pathways for HR professionals seeking to specialize or grow in this area. Unlike general HR certifications that emphasize compliance, labor laws, or broad HR practices, TMI programs are built around the TMI Talent Management Body of Knowledge (TMI-TMBoK™)—a globally validated framework that defines the standards and competencies for Talent Management professionals.
TMI also emphasizes strategic thinking, talent development, succession planning, and business alignment—key areas often underrepresented in conventional HR certification programs. The certifications are structured around current global workforce challenges and are suitable for professionals at different career stages, whether they are just entering the field or already leading talent strategies at an enterprise level.
55.
How would I benefit from a TMI certification?
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A TMI certification validates your expertise in Talent Management—a critical capability for driving organizational performance in HR and leadership roles. It signals to employers and peers that you understand strategic talent practices such as succession planning, workforce development, and aligning talent with business goals.
TMI credentials are recognized globally and are designed to support your career advancement by demonstrating your commitment to professional standards. Earning a certification can open new opportunities, strengthen your credibility as a strategic HR or Talent leader, and help you stand out in competitive hiring or promotion processes. Additionally, TMI offers lifelong digital credentialing and post-certification verification support to help you build long-term professional trust and visibility.
56.
How can I best leverage the TMI certification in my professional career?
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Once you earn your TMI certification, you can begin using your official TMI designation after your full name on professional documents such as your email signature, business cards, résumé, and LinkedIn profile (e.g., Percy Ford, MBA, STMP™).
You can also use your digital badge, issued through CredBadge, to boost your professional visibility. Add the badge to your online profiles, digital résumé, or personal website—viewers can click to verify your credentials instantly. This not only builds credibility but helps differentiate you in competitive environments.